| |
|
|
IVR-Interactive Voice Response System
|
Customer Service Application Suite
|
Voice Mails, Prepaid Card/Call Centres and Auto-Attendant
|
TelBill Online Billing & Customer Care
|
Property and Truck Tracking
|
|
|
Systemtech Interactive Voice Response (Analogue & Digital SS7 IVR Solutions)
systerm are unique in several ways and are designed to enables customers handle
service request over the Telephone Network. Our IVR Solutions imporve customer service
levels, employee satisfaction, generates additional revenue, reduce operational
cost, and provide a quick Return on Investment (ROI) for the telecoms and other
service industries where CRM is critical
Our Solution can be deployed in sectors like;
- Health
- Entertainment
- Financial & Banking Sector
- Telecommunications, Oil & Gas
- Stock Trading Listing etc.
|
Our Customer Service Application Suite Includes;
IVR
SmartPBX SmartPBX is a SIP based PBX server (private branch exchange) that
provides all the functionality of high-end business telephone systems, and much
more. It is flexible and extensible telephone system, providing many features that
are not yet available in even the most advanced proprietary systems.
Auto-Attendant (IVR) SmartPBX’s most powerful feature is its Auto-Attendant.
This is the feature that lets callers “Press 1 for Support” or “Press 2 for Sales”.
SmartPBX’s Auto-Attendant is as easy as it is powerful. With simple clicks of the
mouse you can manage call flow, build scheduled responses, forward calls off-site,
and more.
SSLMobile Bulk SMS (Details Below)
Short messaging service (SMS) is a wireless service that enables the transmission
of alphanumeric messages between subscribers and external systems such as electronic
mail, paging and voice-mail systems With the massive growth in mobile subscriber,
SMS has gone far beyond just being a tool for personal communication. Here are some
of the insights why businesses are seriously considering SMS as a preferred communication
option: · Instant delivery of messages. · Any time, Any where access · Reliable
two way communication · Low cost of operation (Receiving SMS is FREE) · One does
not need to have a special handset to send or receive SMS messages · It is private
and secure, as it is ideal for those times when it is not possible to talk for e.g.
in business meetings, when it is very simply preferred by the mobile user not to
talk. SMS is unobtrusive in nature. An active mobile handset is able to receive
or submit a short message at any time; independent of whether a voice or data call
is in progress.
|
Systemtech Auto attendant is a communication platform for the provision of automatic
voice response optionally available as services on PABX's Installations.
Our Solution provides the following services
- Automatic-Telephone call distribution for incoming phone
traffic
- Automatic power-dialling for the outgoing telephone
traffic
- Interactive voice recognition system with DTMF control
and voice-recording
- Local and decentralized monitoring as well as statistics
are available
|
Our pre-paid and post-paid Real-time Online Billing and Customer Care System is
designed to seamlessly simplify billing operations in large enterprises like PHCN,
Water Board, NITEL, Telecommunication companies, Oil & Gas, etc. There is also
a direct Integration of the Customer Care System with Banks such that payments are
pooled via dial up and applied directly to update customer records.
|
The System uses Global Positioning Satellite System, Radio Communications such as
GSM, Packet Data, Digital Mapping & other software developed in-house to track
Assets. Our solution has a remote and real time control range of functions to meet
diverse customer requirements.
Vehicles on the move can be located via the traffic protocol; messages can be delivered
to the driver giving additional information. These services can be extended to Boat
owners, Vessel operators. This Technology uses GPS; it enables the customer to easily
track the location of trucks, vehicles and other movable properties. |
|
|
|
|
|
|
|
|
|
|
|
|
|
 Africa’s best value driven information & communication Technology Company.
|
| To deliver sustainable information & communication technology solutions and maximum benefits for stakeholders. |
|
Experience is the child of thought, and thought is the child of action. |
|
Benjamin Disraeli |
|
|
|
Computer Professionals (Registration Council Of Nigeria - CPN) |
|
Nigeria Computer Society (NCS) |
|
Information Technology (Industry)
Association Of Nigeria (ITAN). |
|
Institute Of Software
Professionals Of Nigeria (ISPON). |
|
The Lagos Chamber OF Commerce & Industry |
|
| © Copyright
2008 |
|
Systemtech Services Ltd. All rights reserved. |
126, Ogunlana Drive, Surulere Lagos.
01-2805118,2805119,
4713740, 4713893
E-mail:info@systemtech-ng.com
Website:www.systemtech-ng.com |
246, Montserrado Crescent
Off Herbert Macaulay Way,
Zone 4, Wuse Abuja
09-5237979, 6700719
0803-5237979
Website:www.systemtech-ng.com |
Niger Insurance Building,
9 Aba Road,
Port Harcourt.
084-570900
084-462352
E-mail: info@systemtech-ng.com |
100 Owerri Road,
Imo-State
042-420584
E-mail: systemtechokigwe@yahoo.com |
| |
|
|
|
|